Thanks so much for reading over of Lhore! You’re an awesome dork!
Pokemon X/Y and Pokemon Alpha Sapphire/Omega Ruby offer the ability to pet and play with your pokemon! It makes you act a bit silly.
Also: everyone misses SwapNote with SpotPass.
Thank you to Danny Parks for letting me try out the Microsoft Surface Pro 3 to make this comic. There were a few pros and cons here.
Conclusion: I could make do with this but would not like it. The MS Surface Pro is also highly dependent on software/settings to feel good to me as I draw, rather than the consistent feeling you get from a few simple, physical buttons around a Cintiq Companion. This device was most definitely unacceptable, and horrible, for drawing until I downloaded the Mischief trial (used for the above comic).
Another blast from the high school past.
It will be 2 months with no digital drawing capability. Here’s a rundown of what happened with Wacom’s Cintiq Companion.
Summary: A friendly customer service department could not act in the customer’s best interest after two different Cintiq devices failed to serve as quality products. This resulted in a refund, which was requested last week on Thursday. If this refund is processed quickly, I need not discourage Cintiq purchases; expect updates on this site.
Digital comics will resume after that!
1. Cintiq is purchased in July 2014. Delivered about a month later.
2. Cintiq drops its price by about $300. A refund is requested for the difference to avoid a refund. Request is denied.
3. Request for refund is made, honored due to same-month as purchase.
4. After consideration and enjoyment of the Cintiq, the refund is not executed because the customer enjoys drawing and does not want to be 2 weeks without the Cintiq even if it means not getting the $300.
5. On January 1st 2015, the Cintiq stops charging. This is apparently common for models purchased July 2014 and before.
6. Cintiq is contacted, takes ~1 month to get replacement unit to customer. All files, drawings on Cintiq are lost forever. Note: use OneDrive or ANYTHING to auto-backup; your hardware can betray you.
7. When unit is turned on, an error is shown at startup that only provides an OK button and restarts when pressed. Unit is unusable.
8. Customer calls customer support, follows technical steps to try to reset the machine through various means. Nothing fixes the error. Customer is informed that the unit will need to be sent back, unfortunately. Note: the customer representative this night was fantastically pleasant and appreciative of customer’s general pleasantness.
9. Next morning, customer calls customer support once more as shipping materials have not been sent. Customer requests that a replacement unit be sent out, even before Wacom receives the faulty unit, so that a return to drawing can happen as quickly as possible. Request is denied. This is where Wacom could have avoided the next event.
10. A refund is considered, then requested. The refund is honored.
11. Customer sends unit back on this single day after the replacement unit was sent. Wacom does not pay shipping; only provides an RMA number to reference upon arrival.
And now I wait.
If you’re reading this and draw, I’d love to know what you think is the best device for streaming one’s drawings. I’m considering a Cintiq Companion 2 (if, and only if, the refund is processed fully and smoothly) or a Surface Pro 3 at this time. Any non-Intel recommendations would also be much appreciated.
This post comes to you from 2001!
Thank you to GameFrau for her guest webcomic! The cintiq was shipped for repairs and arrived at its destination, this week; let’s hope a repair or replacement is expediently delivered!
To compensate for this week’s Lhore, which is delayed because Cintiq Companions are amazing, I am scanning and uploading a years-old comic premise based on my World of Warcraft character: Zaydn.
Zaydn is a high elf who was bad at things. To avoid shame, his well-off family in Quel’thalas pulled all the strings they could and managed to get him into Alleria’s group where he would have to do nothing while being taken care of. He was separated when real trouble hit, but eventually ran into the Dark Portal to catch up with his squad.
Alas, a path of bones is a scary sight so Zaydn went the other way and camped out, lost, in some cave. Draenor went boom and the cave became an adamantium rollercoaster thrust into the area now known as the Netherstorm. Despite the puke-inducing ride, the Draenorsplosion left the Netherstorm rich in magical energies — making it easy for Zaydn to wield magic that he previously sucked at. Especially the “conjure food” spell.
The Alliance and Horde both would find their way into Draenor and Zaydn would see his old friend, Dozeky Nineiron.
But they can’t understand each other. Because World of Warcraft. Despite the centuries of friendship that dwarves and elves had.
My cintiq stopped charging. This seems to be the problem.
I bought my Cintiq in July, which is right during the tail end of the above problem. Soon after, Wacom reduced the price by a couple hundred bucks. I contacted them to see if I could get the difference refunded. They said no. It’d be easier than having me return it, refund it, then purchasing it again. They said that was fine.
That wasn’t really cool.
Thing is, I enjoyed my Cintiq and didn’t want to be without it for 2 weeks while the refund was processed. So I stuck with it.
Little did I know that I could have saved a couple hundred bucks and bought a new model that wouldn’t have this problem which now makes me give up my Cintiq forcefully for two weeks anyway!
The moral of the story will be determined by their customer service at this point. I hope it is seamless; I really do love my Cintiq, and I apologize for the disruption this failure causes for Lhore.
Because of this, I’d like to say: thanks for coming to Lhore! I really do appreciate the fans that have reached out to me, given ideas, or generally supported this. Thanks a bunch! I’ll get back to normal after the repairs/replacements are complete!
Shout out to Mei Francis for manipulating the scanned image with her Photoshop wizardry. Thanks!